IMOC Digital Services Private Limited (“IMOC”, “We”, “Us” or “Our”) respects the privacy of its Business Partners, users and authorized network members.
This Privacy Policy explains how information may be collected, used, processed and protected through the IMOC website, White Label platforms, applications, APIs and related services.
1. Information We May Collect
Depending on the service, IMOC may collect:
- Business/company information
- Name, mobile number and email
- PAN, GST, KYC/KYB information
- Business and identity documents
- Bank and settlement information
- Retailer, Distributor and Super Distributor information
- Wallet and transaction information
- Paying, Payout and settlement information
- Login and account information
- Device and technical information
- Information required for verification and service activation
2. How We Use Information
Information may be used for:
- Business Partner registration and onboarding
- KYC/KYB and verification
- White Label platform configuration
- Domain and branding configuration
- Retailer/Distributor network management
- Wallet and transaction processing
- Paying, Payout and settlement
- Service activation
- Customer/business support
- Fraud prevention and security
- Legal and regulatory compliance
- Improving platform functionality and services
3. Network Information
Where a Business Partner operates Retailers, Distributors or Super Distributors through an IMOC platform, applicable KYC, wallet, transaction, commission, charges, settlement and operational information may be processed for providing and managing the services.
4. Sharing of Information
Where required for providing services, information may be shared with or processed by authorized:
- Banks
- Payment aggregators
- Technology/service providers
- KYC/verification providers
- Government or regulatory authorities
- Travel/service partners
- Other authorized business partners
Information may also be disclosed where required by applicable law or legal process.
5. Data Security
IMOC takes reasonable measures to protect information against unauthorized access, misuse, alteration or disclosure.
Business Partners are responsible for maintaining the confidentiality of their Admin Panel credentials, passwords, API keys and authorized access.
6. Cookies & Technical Information
The website/platform may use cookies and technical information for functionality, security, performance, analytics and improving user experience.
7. User Rights
Subject to applicable law, a user may request:
- Access to applicable personal information
- Correction of inaccurate information
- Withdrawal of consent where legally applicable
Requests may be sent to:
8. Grievance Officer
Grievance Officer: : Chintu Singh
Mobile : 9220199797